Returns & Exchanges
We want you to love your routine, which is why we offer a 30-day return window for all products that didn't quite meet your expectations. If a formula isn't a perfect fit, we are here to help make it right with a seamless refund or exchange process.
Initiate Your Return
Visit our self-service returns portal and enter your order number and shipping zip code to pull up your purchase history.
Select Items
Choose the specific beauty products you wish to return or exchange and provide a brief reason for the feedback to help us improve.
Print Your Label
Download and print the prepaid shipping label provided by our system and securely package your items in their original Glossier pink pouch or box.
Send It Back
Drop your package off at any authorized carrier location; once received at our warehouse, your refund will be processed within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing